WellTellMe Store: Notices, Questions & Technical Difficulties

« WellTellMe • Forum • Coffee House • Technical Questions • WellTellMe Store: Notices, Questions & Technical Difficulties »

(Read 11680 times) 1 ... 3 4 [5] 6

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #120 on: August 28, 2008, 04:25:35 PM » by Gabriel Anast

Quote from: Kati*did on August 28, 2008, 02:11:32 PM

Heheh...

I see it says everything you just wrote right on the order page. Roll Eyes

I'll try reading it next time!

Uh... well... actually I edited those texts after you asked your question... so.. Grin

--gabe

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #121 on: August 28, 2008, 06:15:04 PM » by healthybratt

Why do you get 10 downloads and why don't I have 9 left since I only downloaded it once yesterday?

Logged

My favorite herb book!!

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #122 on: August 28, 2008, 06:31:59 PM » by lotsaboys

I was wondering about this too. As far as I know I only downloaded each link one time but I'm showing 8 left for one and 9 for the other.

Logged

My WTM Intro

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #123 on: August 28, 2008, 06:42:24 PM » by herbalmom

Quote from: ForeverGirl on August 28, 2008, 02:45:07 PM

That way you can officially request the "Deep Woods Distillery How-to" Wink

Funny that should come up today............. I just came home from buying a liter of Everclear to tincture the peach leaves & twigs I posted about on another thread & realized that it works out to $80 a gallon. Shocked

(Can you tell that I haven't bought Everclear in a long time? Wink

) My response? - (said aloud) "I should make it myself, it would be a WHOLE lot cheaper". Wink

Then I boot up the computer & read this...................... Grin

Logged

Re: WellTellMe Media Products Reviews
« Reply #124 on: August 28, 2008, 08:25:33 PM » by miff aka Missi

Well, I bought both downloads, but can't get them to my computer. The download box comes up and then 0% actually tranfers. Does it take an extra long time? Am I doing something wrong?

Missi

Logged

My intro

Re: WellTellMe Media Products Reviews
« Reply #125 on: August 28, 2008, 08:44:48 PM » by ForeverGirl

Yeah... extra long time... and there is a bug that prevents your computer from being able to figure out about how long the download will take...

Here is a chart that will give you an idea of how long it will take for the video... the audio should be about 1/4 of the time it takes the video.

Dial-Up (56 Kb)	about 7 hours
ISDN (128 Kb)	about 3 hours
Basic DSL (256 Kb)	about an hour and a half
Fast DSL (1.554 Mb)	about 20 minutes
Cable or Really fast DSL (4Mb+)	less than 7 minutes

--gabe

« Last Edit: August 28, 2008, 10:33:53 PM by ForeverGirl »
Logged

Honey Sunny in complete exasperation:
"JOE!!! You DOUGHNUT COCONUT COCONUT COCONUT!!!"

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #126 on: August 29, 2008, 12:31:40 AM » by BJ_BOBBI_JO

Since my husband is not cool with on line buying (credit cards online) could I send money or a check to the same address I sent a free will donation to so that I can buy something from the store?

If so how would that work?

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #127 on: August 29, 2008, 07:14:16 AM » by sarahmontgomery

After trying to download for approx. an hour, my computer said it could not download from this site. An internet explorer box came up. HELP AGAIN!

Logged

Home, home on the range, where the deer and the cantaloupe play..... according to my 4 year old

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #128 on: August 29, 2008, 10:09:52 AM » by clover13

Quote from: sarahmontgomery on August 29, 2008, 07:14:16 AM

After trying to download for approx. an hour, my computer said it could not download from this site. An internet explorer box came up. HELP AGAIN!

The same exact thing is happening to me. I have tried it about 4 different times and the same thing happens.

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #129 on: August 29, 2008, 10:11:05 AM » by Gabriel Anast

Quote from: BJ_BOBBI_JO on August 29, 2008, 12:31:40 AM

Yes, here is how to order "offline":

1) Create a store account.
2) Send a check. Or offer something in trade... (WellTellMe, 213 W Coal Ave, Gallup, NM 87301)
3) I will add the money to your store "wallet"
4) You can buy whatever you want in the store with the money in your wallet.

--gabe

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #130 on: August 29, 2008, 10:29:11 AM » by Gabriel Anast

Quote from: sarahmontgomery on August 29, 2008, 07:14:16 AM

After trying to download for approx. an hour, my computer said it could not download from this site. An internet explorer box came up. HELP AGAIN!

OK... this is definitely a bug. "Cannot resume on network error..." I tested the site, and it does not allow for resumed downloads.

So... I will pm both of you a "hard link" and will work on fixing that part of the store.

--gabe

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #131 on: August 29, 2008, 10:37:15 AM » by miff aka Missi

Quote from: Gabriel Anast on August 29, 2008, 10:29:11 AM

Quote from: sarahmontgomery on August 29, 2008, 07:14:16 AM

After trying to download for approx. an hour, my computer said it could not download from this site. An internet explorer box came up. HELP AGAIN!

I think this is the same thing that is going on with mine.

Message:

Internet Explorer cannot download download.php from store>welltellme.com

The requested site is either unavailable or cannot be found. Please try again later.

What's a hard link? Do I need one too? Or should I just wait until you work the problem out?

Thanks,
Missi

Logged

My intro

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #132 on: August 29, 2008, 10:54:47 AM » by Gabriel Anast

Aaaah... thanks for pasting the actual error... this is much more helpful.

Um, yeah... well, I'll send you the hard link too, and we'll see if it works better for you.

--gabe

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #133 on: August 29, 2008, 11:15:33 AM » by miff aka Missi

Quote from: Gabriel Anast on August 29, 2008, 10:54:47 AM

Aaaah... thanks for pasting the actual error... this is much more helpful.

Um, yeah... well, I'll send you the hard link too, and we'll see if it works better for you.

--gabe

Thanks.

I got the link. Is it suppose to take a while to come up?

Missi

Edit to say: it's working now.

« Last Edit: August 29, 2008, 11:35:10 AM by miff aka Missi »
Logged

My intro

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #134 on: August 29, 2008, 12:24:43 PM » by ndmomof6

Thanks Gabe! You're awesome!! Cool

Logged

Lo, children are an heritage of the Lord: and the fruit of the womb is his reward. Psalm 127:3

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #135 on: August 29, 2008, 01:47:55 PM » by sarahmontgomery

Thanks Gabe, got it and watched it. Its great. I hope you all will do more videos.

Logged

Home, home on the range, where the deer and the cantaloupe play..... according to my 4 year old

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #136 on: August 29, 2008, 02:36:18 PM » by healthybratt

Quote from: clover13 on August 29, 2008, 10:09:52 AM

Quote from: sarahmontgomery on August 29, 2008, 07:14:16 AM

After trying to download for approx. an hour, my computer said it could not download from this site. An internet explorer box came up. HELP AGAIN!

The same exact thing is happening to me. I have tried it about 4 different times and the same thing happens.

Another reason to get firefox. Grin

Logged

My favorite herb book!!

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #137 on: August 29, 2008, 03:30:55 PM » by firecattx

I've tried to download twice as well. I can't get the practical herbs video to work. The download box doesn't have % or anything. Ideas?

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #138 on: August 29, 2008, 03:53:10 PM » by Gabriel Anast

It's a LONG download since it is 165Mb...

Dial-Up (56 Kb)	about 7 hours
ISDN (128 Kb)	about 3 hours
Basic DSL (256 Kb)	about an hour and a half
Fast DSL (1.554 Mb)	about 20 minutes
Cable or Really fast DSL (4Mb+)	less than 7 minutes

...however, I have also pm'd you the "temp hard link" while I get the regular download system to work a little better than it currently does Undecided

--gabe

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #139 on: September 04, 2008, 11:50:45 AM » by WVCountryRoads

I also purchased the video and can't get it to download. How can I get a hardlink?

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #140 on: September 04, 2008, 09:18:10 PM » by Mama Sita

Quote from: WVCountryRoads on September 04, 2008, 11:50:45 AM

I also purchased the video and can't get it to download. How can I get a hardlink?

Me, too. I was really looking forward to watching it. Sad

Logged

"No one stands as tall as a Christian on his knees."
Get $5 off your first iHerb.com order: Code ISA141

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #141 on: September 13, 2008, 02:56:56 PM » by wlwest

Hi. I just downloaded the practical herbs by rebekah anast, and was just wondering isn't that supposed to be a video? all that comes thru is an audio. I was just wondering if I'm crazy or if I'm just doing something wrong.

Thanks
Wendy

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #142 on: September 13, 2008, 04:15:14 PM » by healthybratt

Quote from: wlwest on September 13, 2008, 02:56:56 PM

Thanks
Wendy

Yes, it's a video. It may be the player you're using. Beka's video is in MP4 format and you need to be sure whatever player you have is updated to current and has compatible filters to handle these files.

Logged

My favorite herb book!!

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #143 on: September 14, 2008, 09:26:05 AM » by wlwest

Ok, I'm still having trouble. I downloaded it on real player, and I'm in the process of trying to download a different version, but then I thought I should try windows music player, but I've forgotten my user name and password for the store! Tongue

And when I click on the link to have it mailed to me, it never comes through.

help!

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #144 on: September 14, 2008, 10:21:49 AM » by healthybratt

Quote from: wlwest on September 14, 2008, 09:26:05 AM

And when I click on the link to have it mailed to me, it never comes through.

help!

You shouldn't have to download it again, unless Real Player is different than everything else. Use the search function on your PC to find the file. Unless you've downloaded a ton of videos, there's a pretty good chance that you've only a few mp4 files on your PC.

Go to Start >> Search >> Files & Folders

then put *.mp4 in the search box. "*" is what's called a wild card and represents anything that might precede the period and the file extension. Once you find it, you should be able to open it from any player, using the "file" >> "add" or "open" options.

If you're still having trouble after this, let us know.

Logged

My favorite herb book!!

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #145 on: September 14, 2008, 10:37:43 AM » by wlwest

the file never showed up? I'm wondering when I updated real player if I didn't lose it? I'll keep looking around for it.

wendy

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #146 on: September 14, 2008, 10:43:57 AM » by healthybratt

Quote from: wlwest on September 14, 2008, 10:37:43 AM

the file never showed up? I'm wondering when I updated real player if I didn't lose it? I'll keep looking around for it.

wendy

Updating a program will not delete files. I'm wondering if you never downloaded it in the first place, but just opened it from a live URL instead. Then you might have lost your link, but since you never had the "hard" copy of the file in the first place, you couldn't have lost it.

Logged

My favorite herb book!!

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #147 on: September 14, 2008, 08:17:44 PM » by wlwest

That makes sense. Do you know how i would retrieve my user name and password for the store? I just can't remember it! Roll Eyes

I clicked on the link for forgotten passwords, and it says it emailed me a new one, but the email never comes thru?

It said when i purchased I had I think 9 more times to download it? Or something like that.

Thanks

Wendy

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #148 on: September 26, 2008, 06:43:54 PM » by herbs girl

I just tried to purchase the Practical Herbs, and I cant figure out what I did wrong. I cant get the video to do anything. I put in my credit card info in and push purchase or whatever, and it wont work. It just says there is 3.99 in my wallet? I am so confused!

Logged

Re: WellTellMe Store: Notices, Questions & Technical Difficulties
« Reply #149 on: October 02, 2008, 05:05:08 PM » by havasmama_05

I have a question that's probably silly, but I'll ask anyway. I ordered both the Bees podcast for $.99 and the Herbs video for $3.99. When it added up my order is said $4.98, total $5.00. I'm not worried over $.02, I was just really confused at the round up. Is there a reason for it, 'cause I couldn't find anything?

Logged

My 4 yods, "Mama, do mommy cows have rutters?"

(Read 11680 times) 1 ... 3 4 [5] 6